Privacy Policy
Last updated: 14th June 2023
Good Gaming Ltd. Register In the United Kingdom ICO number ZB546985
Welcome to Prophet League! Our Privacy Policy is here to explain how we handle your personal information when you visit our website, use our services, or interact with us. We want to be transparent about how we collect, use, and share your information. When we say “you” or “your,” we mean you as the user of our services, whether you’re a customer, a visitor to our website, or someone whose information we’ve collected.
It’s important to read this Privacy Policy carefully. By using our services or accessing our website, you’re agreeing to how we collect, use, and disclose your information as described here. If you don’t agree with this Privacy Policy, please refrain from using our services or accessing our website. We want to make sure you’re comfortable with how we handle your information.
Changes to This Privacy Policy
We want to keep you informed about any changes to our Privacy Policy. Sometimes, we may need to update it to reflect changes in our practices or to comply with legal or regulatory requirements. When we make changes, we’ll post the updated Privacy Policy on our website, update the “Last updated” date, and take any other necessary steps required by the law. We want to ensure that you have access to the most current information about how we handle your personal data.
How We Collect and Use Your Personal Information
We work hard to provide you with our services, and to do so, we collect personal information from various sources. We gathered this information depending on how you interact with us. Apart from the specific purposes mentioned below, we may use the information we collect to communicate with you, deliver our services, fulfil our legal obligations, enforce our terms of service, and safeguard the services, our rights, and the rights of our users and others. We take your privacy seriously and handle your information responsibly to ensure a secure and enjoyable experience for everyone involved.
What Personal Information we collect
We understand that personal information is unique to each individual and can vary depending on how you use our site and services. When we mention “personal information,” we mean any information that can identify you or is related to you. In the following sections, we’ll outline the different categories and specific types of personal information we collect to provide you with a clear understanding.
Information We Collect Directly from You
When you interact with our services, you have the option to provide us with certain information directly. This information may include:
Information We Collect through Cookies
In addition to the information you provide directly, we also automatically collect certain information about how you interact with our services. This is called “Usage Data.” To collect this information, we may use technologies like cookies, pixels, and similar technologies. The Usage Data we collect may include:
We use this Usage Data to improve our services, understand how our users engage with the site, meet our regulatory obligations and make your experience better. Rest assured, we handle this data responsibly and in accordance with applicable privacy laws.
Information We Obtain from Third Parties
In some cases, we may receive information about you from third parties. These third parties can include vendors and service providers who collect information on our behalf. Here are a few examples:
We prioritize your privacy and strive to maintain transparency in all our interactions.
How We Use Your Personal Information
Providing Products and Services: We utilize your personal information to deliver the services you requested. This includes processing your payments, sending notifications related to your account, stakes, pay-outs, and other transactions.
Marketing and Advertising: We use your personal information to keep you in the loop with exciting updates, offers, and promotions. This may involve sending marketing communications via email, text messages, or postal mail. We may also display advertisements for our products or services. In addition, we aim to tailor the Services and advertising on our site and other websites to better suit your preferences.
Security and Fraud Prevention: Your personal information helps us maintain a secure environment and prevent fraudulent, illegal, or malicious activities. We take these matters seriously and employ measures to detect, investigate, and take necessary action. Please remember that safeguarding your account credentials is crucial. We strongly advise against sharing your username, password, or other access details with anyone. If you suspect any compromise of your account, please contact us immediately.
Regulatory compliance: We are obliged to keep our players safe and to adhere to various regulatory practises and reporting protocols. This could include things like player usage and player spend.
Communication: We rely on your personal information to provide you with exceptional customer support and enhance our services. This enables us to promptly respond to your queries, deliver effective assistance, and strengthen our relationship with you.
Cookies
We use Cookies on our website, just like many other sites out there. Cookies are small text files that help power and improve our site and services. They allow us to remember your actions and preferences, analyse user interactions, and make our services better for you.
For specific information about the Cookies we use you can visit this link: https://prophetleague.com/policies.
Why do we use Cookies? Well, they help us administer, improve, and optimize our services. They also enable us to better understand how users interact with our site and services through analytics. In addition, we may allow third parties and service providers to use Cookies on our site to customize the services, products, and advertising you see on our site and other websites.
By default, most web browsers accept Cookies. However, you have the option to remove or reject Cookies through your browser settings. Keep in mind that if you choose to remove or block Cookies, it may negatively impact your user experience. Certain features and functionality of our services may not work correctly or may no longer be available. Also, please note that blocking Cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How We Disclose Personal Information
Sometimes, we may need to share your personal information with third parties for valid reasons as outlined in this Privacy Policy. Here are some situations where this might happen:
User Generated Content
The Services may allow you to share product reviews and other user-generated content. If you decide to post user-generated content in any public area of the Services, please be aware that this content will be public and accessible to anyone.
It’s important to note that we don’t have control over who can access the information you choose to make available to others. We can’t guarantee that those who have access to such information will respect your privacy or keep it secure. We’re not responsible for the privacy or security of any information you make publicly available.
Additionally, we cannot control the accuracy, use, or misuse of any information you disclose or receive from third parties. It’s important to exercise caution and use your judgment when sharing information with others.
Third Party Websites and Links
Our site may contain links to websites or other online platforms that are operated by third parties. If you decide to follow these links to sites that are not affiliated or controlled by us, we recommend reviewing their privacy and security policies, as well as their terms and conditions. It’s important to understand that we can’t guarantee or take responsibility for the privacy or security practices of these external sites.
When you visit these third-party sites, please be aware that the information they provide may not be accurate, complete, or reliable. It’s always a good idea to exercise caution and do your own research.
Please keep in mind that any information you share on public or semi-public venues, including third-party social networking platforms, may be visible to other users of the Services or users of those third-party platforms. We don’t have limitations on how that information may be used by us or by a third party.
We provide these links to external platforms for your convenience, but it’s important to note that our inclusion of these links does not imply endorsement of the content on those platforms or their owners or operators, unless otherwise disclosed on the Services.
Children’s Data
Our Services are designed for use by adults and are not intended for children. We do not knowingly collect personal information from children. If you’re a parent or guardian and believe that your child has provided us with their personal information, please reach out to us using the contact details provided below. We’ll be happy to assist you and delete the information.
As of the Effective Date of this Privacy Policy, we are not aware of any instances where we “share” or “sell” (as defined by applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
We want to be transparent and let you know that while we take security measures to protect your information, no security system is completely foolproof. We can’t guarantee “perfect security.” Please keep in mind that any information you send to us may not be secure during transit. For sensitive or confidential information, we recommend avoiding unsecure channels of communication.
Regarding how long we retain your personal information, it depends on various factors. We consider things like the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce other applicable contracts and policies. The retention period may vary for different types of information and purposes but rest assured, we will only retain personal information for as long as is necessary to ensure that we comply with our regulatory and legal obligations
Your Rights and Choices
You may have some or all of the rights listed below, but it’s important to note that these rights are not absolute. They may apply only in certain circumstances, and there may be cases where we’re permitted by law to decline your request.
Right to Access / Know
You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Complaints
If you have any complaints or concerns about how we handle your personal information, please get in touch with us using the contact details provided below. We take your feedback seriously and will do our best to address your concerns.
If you’re not satisfied with our response to your complaint, depending on your location, you may have the right to further appeal our decision. You can contact us using the same contact details provided, or you can choose to lodge your complaint with your local data protection authority. They can provide you with guidance and assistance regarding your privacy concerns.
For more information on how to log a complaint with the Information Commissioner’s Office (ICO) of Great Britain, visit https://ico.org.uk/make-a-complaint
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights or raise any concerns, you can reach out to us. You can email us at dpo@prophetleague.com or contact us at 128 City Road, London, United Kingdom EC1V 2NX
In terms of applicable data protection laws, we are the data controller responsible for your personal information. If you are in the EEA or the UK, our representative is the Prophet League Data Protection Officer. You can contact the Data Protection Officer by email at dpo@prophetleague.uk.
Good Gaming Ltd. Register In the United Kingdom ICO number ZB546985
Welcome to Prophet League! Our Privacy Policy is here to explain how we handle your personal information when you visit our website, use our services, or interact with us. We want to be transparent about how we collect, use, and share your information. When we say “you” or “your,” we mean you as the user of our services, whether you’re a customer, a visitor to our website, or someone whose information we’ve collected.
It’s important to read this Privacy Policy carefully. By using our services or accessing our website, you’re agreeing to how we collect, use, and disclose your information as described here. If you don’t agree with this Privacy Policy, please refrain from using our services or accessing our website. We want to make sure you’re comfortable with how we handle your information.
Changes to This Privacy Policy
We want to keep you informed about any changes to our Privacy Policy. Sometimes, we may need to update it to reflect changes in our practices or to comply with legal or regulatory requirements. When we make changes, we’ll post the updated Privacy Policy on our website, update the “Last updated” date, and take any other necessary steps required by the law. We want to ensure that you have access to the most current information about how we handle your personal data.
How We Collect and Use Your Personal Information
We work hard to provide you with our services, and to do so, we collect personal information from various sources. We gathered this information depending on how you interact with us. Apart from the specific purposes mentioned below, we may use the information we collect to communicate with you, deliver our services, fulfil our legal obligations, enforce our terms of service, and safeguard the services, our rights, and the rights of our users and others. We take your privacy seriously and handle your information responsibly to ensure a secure and enjoyable experience for everyone involved.
What Personal Information we collect
We understand that personal information is unique to each individual and can vary depending on how you use our site and services. When we mention “personal information,” we mean any information that can identify you or is related to you. In the following sections, we’ll outline the different categories and specific types of personal information we collect to provide you with a clear understanding.
Information We Collect Directly from You
When you interact with our services, you have the option to provide us with certain information directly. This information may include:
- Basic contact details: This includes your name, age, address, phone number, and email address.
- Account information: To set up your account, we will ask for a username, password, and security questions.
- Customer support information: If you reach out to our customer support, any information you choose to include in your communication with us, such as messages sent through the Services.
Information We Collect through Cookies
In addition to the information you provide directly, we also automatically collect certain information about how you interact with our services. This is called “Usage Data.” To collect this information, we may use technologies like cookies, pixels, and similar technologies. The Usage Data we collect may include:
- Details about how you access and use our site and your account.
- Device information, such as the type of device you’re using.
- Browser information, including the type and version of your browser.
- Information about your network connection.
- Your IP address, which helps us understand your approximate location.
- Other details related to your interaction with our services.
We use this Usage Data to improve our services, understand how our users engage with the site, meet our regulatory obligations and make your experience better. Rest assured, we handle this data responsibly and in accordance with applicable privacy laws.
Information We Obtain from Third Parties
In some cases, we may receive information about you from third parties. These third parties can include vendors and service providers who collect information on our behalf. Here are a few examples:
- Companies that support our site and services who may provide us with relevant information to ensure smooth operation and regulatory compliance.
- Payment processors who help us process your payments and collect payment-related details (like bank account or card information). This allows us to carry out our contract with you effectively.
- We may collect Information on your gambling history, source or wealth and Information on any sanctions you may have upheld against you.
- When you interact with our site, open or click on our emails, or engage with our services or advertisements, we and our trusted partners may collect certain information using online tracking technologies like pixels, web beacons, software developer kits, third-party libraries, and cookies.
We prioritize your privacy and strive to maintain transparency in all our interactions.
How We Use Your Personal Information
Providing Products and Services: We utilize your personal information to deliver the services you requested. This includes processing your payments, sending notifications related to your account, stakes, pay-outs, and other transactions.
Marketing and Advertising: We use your personal information to keep you in the loop with exciting updates, offers, and promotions. This may involve sending marketing communications via email, text messages, or postal mail. We may also display advertisements for our products or services. In addition, we aim to tailor the Services and advertising on our site and other websites to better suit your preferences.
Security and Fraud Prevention: Your personal information helps us maintain a secure environment and prevent fraudulent, illegal, or malicious activities. We take these matters seriously and employ measures to detect, investigate, and take necessary action. Please remember that safeguarding your account credentials is crucial. We strongly advise against sharing your username, password, or other access details with anyone. If you suspect any compromise of your account, please contact us immediately.
Regulatory compliance: We are obliged to keep our players safe and to adhere to various regulatory practises and reporting protocols. This could include things like player usage and player spend.
Communication: We rely on your personal information to provide you with exceptional customer support and enhance our services. This enables us to promptly respond to your queries, deliver effective assistance, and strengthen our relationship with you.
Cookies
We use Cookies on our website, just like many other sites out there. Cookies are small text files that help power and improve our site and services. They allow us to remember your actions and preferences, analyse user interactions, and make our services better for you.
For specific information about the Cookies we use you can visit this link: https://prophetleague.com/policies.
Why do we use Cookies? Well, they help us administer, improve, and optimize our services. They also enable us to better understand how users interact with our site and services through analytics. In addition, we may allow third parties and service providers to use Cookies on our site to customize the services, products, and advertising you see on our site and other websites.
By default, most web browsers accept Cookies. However, you have the option to remove or reject Cookies through your browser settings. Keep in mind that if you choose to remove or block Cookies, it may negatively impact your user experience. Certain features and functionality of our services may not work correctly or may no longer be available. Also, please note that blocking Cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How We Disclose Personal Information
Sometimes, we may need to share your personal information with third parties for valid reasons as outlined in this Privacy Policy. Here are some situations where this might happen:
- We work with vendors and other third parties who provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping. These trusted partners help us deliver a great experience to you.
- We are required to provide player Information to the UK Gambling Commission In line with their regulatory framework.
- We collaborate with business and marketing partners to offer services and show you relevant advertisements. Our partners have their own privacy notices that explain how they use your information.
- Within our corporate group or with our affiliates, we may share information for legitimate business purposes. This helps us operate efficiently and successfully.
- If there’s a business transaction like a merger or bankruptcy, we may need to disclose information. We might also disclose information to fulfill legal obligations, respond to legal requests like subpoenas or search warrants, enforce our terms of service, and protect the Services, our rights, and the rights of our users or others.
We may disclose the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes mentioned in “How we Collect and Use your Personal Information” and “How we Disclose Personal Information”:
Category: - Identifiers: This includes basic contact details, certain order information, and account information that helps us identify and communicate with you effectively.
- Commercial information: We may share information about how you use our website, Apps and customer support information to ensure smooth transactions and provide you with the best experience possible.
- Internet or similar network activity: This category covers Usage Data and information about your interactions with our online services. It helps us understand how you use our services and allows us to improve them.
- Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, customer support partners and data analytics providers)
- The UK Gambling Commission
- Business and marketing partners
- Affiliates
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
Category of Personal Information: - Identifiers such as basic contact details and certain order and account information
- Commercial information such as records of products or services purchased
- Internet or other similar network activity, such as Usage Data
- Business and marketing partners
User Generated Content
The Services may allow you to share product reviews and other user-generated content. If you decide to post user-generated content in any public area of the Services, please be aware that this content will be public and accessible to anyone.
It’s important to note that we don’t have control over who can access the information you choose to make available to others. We can’t guarantee that those who have access to such information will respect your privacy or keep it secure. We’re not responsible for the privacy or security of any information you make publicly available.
Additionally, we cannot control the accuracy, use, or misuse of any information you disclose or receive from third parties. It’s important to exercise caution and use your judgment when sharing information with others.
Third Party Websites and Links
Our site may contain links to websites or other online platforms that are operated by third parties. If you decide to follow these links to sites that are not affiliated or controlled by us, we recommend reviewing their privacy and security policies, as well as their terms and conditions. It’s important to understand that we can’t guarantee or take responsibility for the privacy or security practices of these external sites.
When you visit these third-party sites, please be aware that the information they provide may not be accurate, complete, or reliable. It’s always a good idea to exercise caution and do your own research.
Please keep in mind that any information you share on public or semi-public venues, including third-party social networking platforms, may be visible to other users of the Services or users of those third-party platforms. We don’t have limitations on how that information may be used by us or by a third party.
We provide these links to external platforms for your convenience, but it’s important to note that our inclusion of these links does not imply endorsement of the content on those platforms or their owners or operators, unless otherwise disclosed on the Services.
Children’s Data
Our Services are designed for use by adults and are not intended for children. We do not knowingly collect personal information from children. If you’re a parent or guardian and believe that your child has provided us with their personal information, please reach out to us using the contact details provided below. We’ll be happy to assist you and delete the information.
As of the Effective Date of this Privacy Policy, we are not aware of any instances where we “share” or “sell” (as defined by applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
We want to be transparent and let you know that while we take security measures to protect your information, no security system is completely foolproof. We can’t guarantee “perfect security.” Please keep in mind that any information you send to us may not be secure during transit. For sensitive or confidential information, we recommend avoiding unsecure channels of communication.
Regarding how long we retain your personal information, it depends on various factors. We consider things like the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce other applicable contracts and policies. The retention period may vary for different types of information and purposes but rest assured, we will only retain personal information for as long as is necessary to ensure that we comply with our regulatory and legal obligations
Your Rights and Choices
You may have some or all of the rights listed below, but it’s important to note that these rights are not absolute. They may apply only in certain circumstances, and there may be cases where we’re permitted by law to decline your request.
Right to Access / Know
You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
Complaints
If you have any complaints or concerns about how we handle your personal information, please get in touch with us using the contact details provided below. We take your feedback seriously and will do our best to address your concerns.
If you’re not satisfied with our response to your complaint, depending on your location, you may have the right to further appeal our decision. You can contact us using the same contact details provided, or you can choose to lodge your complaint with your local data protection authority. They can provide you with guidance and assistance regarding your privacy concerns.
For more information on how to log a complaint with the Information Commissioner’s Office (ICO) of Great Britain, visit https://ico.org.uk/make-a-complaint
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights or raise any concerns, you can reach out to us. You can email us at dpo@prophetleague.com or contact us at 128 City Road, London, United Kingdom EC1V 2NX
In terms of applicable data protection laws, we are the data controller responsible for your personal information. If you are in the EEA or the UK, our representative is the Prophet League Data Protection Officer. You can contact the Data Protection Officer by email at dpo@prophetleague.uk.
